Quality Assurance Policy
PTI Plastic & Rubbert Gasket offers a complete range of products and services that meet the needs of insulation, soundproofing, sealing, filtration, as well as any other related applications for which our industrial customers require our expertise.
- Offer our customers products and services in line with their needs, specifications and expectations, and in accordance with contractual terms.
- Ensure consistently high levels of customer satisfaction.
Quality commitments
- Support the effectiveness of the quality system as part of our strategic direction.
- Get to know and understand customers, be attentive to their needs and expectations, and respond appropriately and effectively.
- Train, inform and hold employees accountable for performance; ensure they are well trained to develop and implement solutions based on customer requirements.
- Ensure the ongoing control, monitoring and improvement of all our processes.
- Use various strategies to measure our quality performance, and foster a continuous quality improvement culture across the organization.
- Conduct surveys and customer satisfaction research on our products and services.
- Maintain a quality assurance system in accordance with industry certification standards.
- Respect our commitments
